Privacy Policy

Effective Date: May 14, 2026

This Privacy Policy explains how Scorpion Cleaning ("Company," "we," "our," or "us") collects, uses, stores, shares, and protects information in connection with our website, services, internal automation tools, and software integrations, including integrations with third-party business platforms such as QuickBooks Online.

1. Contact Information

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Scorpion Cleaning
5324 Noyack Way, Sacramento, CA 95835
Phone: 877.772.6774
Email: admin@scorpioncleaning.com

2. Scope of This Policy

This Privacy Policy applies to information we collect through:

Our website and online forms;
Customer communications by phone, email, SMS, or other messaging channels;
Scheduling, invoicing, billing, payment, and customer service workflows;
Internal business automation tools;
Third-party integrations that are authorized by us or by an authorized user, including QuickBooks Online.

This Privacy Policy does not apply to websites, applications, or services operated by third parties that have their own privacy policies.

3. Information We Collect

We may collect the following categories of information:

A. Customer and Contact Information

This may include:

Name;
Email address;
Phone number;
Mailing address or service address;
Business name, if applicable;
Customer notes and service-related preferences.

B. Service and Transaction Information

This may include:

Cleaning service requests;
Appointment details;
Work order details;
Quotes, estimates, invoices, receipts, payment status, and billing records;
Customer communications related to services, scheduling, support, or billing.

C. Accounting and QuickBooks Information

When our services or internal tools connect with QuickBooks Online or similar accounting platforms, we may access, process, create, download, update, or store business and accounting information, including:

Customer records;
Vendor records, where applicable;
Invoice records;
Estimate records;
Payment and balance information;
Products, services, line items, quantities, rates, taxes, and totals;
Company accounting metadata needed to operate the integration;
Webhook event data indicating that records were created, updated, or deleted.

We use this information only for authorized business, accounting, invoicing, automation, reporting, support, and operational purposes.

D. Technical Information

We may collect technical information such as:

IP address;
Browser type;
Device type;
Operating system;
Log files;
Authentication events;
Integration status;
API request and response metadata;
Error logs and diagnostic information.

E. Communications

If you contact us, we may collect and retain the contents of your communication and our response.

4. How We Collect Information

We collect information:

Directly from customers and authorized users;
Through service forms, scheduling tools, and customer communications;
From third-party platforms that you or we authorize, such as QuickBooks Online;
Through automated tools, webhooks, APIs, and system logs;
From service providers that help us operate our business.

5. How We Use Information

We may use information to:

Provide cleaning services;
Schedule appointments;
Prepare quotes, estimates, invoices, receipts, and service records;
Process billing and payment-related workflows;
Maintain customer records;
Operate, maintain, troubleshoot, and improve internal systems and automations;
Sync or update records between business systems;
Download, generate, or update invoices and related documents;
Respond to customer inquiries and support requests;
Detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized access;
Comply with legal, tax, accounting, and regulatory obligations;
Enforce our agreements and protect our rights.

6. QuickBooks Online and Third-Party Integrations

If our systems connect to QuickBooks Online or another third-party platform, the connection is used only for authorized business purposes.

Depending on the integration, we may:

Read business, customer, invoice, estimate, payment, product, service, and related accounting records;
Create or update invoices, customers, estimates, payments, or related records;
Download invoice documents or related accounting documents;
Receive webhook notifications when relevant accounting records change;
Store limited copies of accounting data where needed for automation, logs, auditing, reconciliation, backup, or support.

We do not use QuickBooks data for unrelated advertising or resale.

Your use of QuickBooks Online and related Intuit services is also governed by Intuit's own terms and privacy policies.

7. How We Share Information

We may share information with:

A. Service Providers

We may share information with vendors and service providers who help us operate our business, such as:

Accounting and bookkeeping platforms;
Automation platforms;
Hosting providers;
Email, phone, SMS, or communication providers;
Payment processors;
Customer management tools;
IT, security, analytics, or support providers.

These service providers are permitted to use information only as needed to provide services to us, unless otherwise allowed by law or by their own relationship with you.

B. Legal and Compliance Purposes

We may disclose information when we believe it is necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process;
Protect our rights, safety, property, customers, employees, contractors, or business;
Investigate fraud, abuse, security issues, or unauthorized access;
Enforce agreements or policies.

C. Business Transfers

If we are involved in a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, information may be transferred as part of that transaction.

8. Sale or Sharing of Personal Information

We do not sell personal information for money.

We also do not knowingly share personal information for cross-context behavioral advertising as those terms may be defined under applicable California privacy laws.

9. Data Retention

We retain information for as long as reasonably necessary to:

Provide services;
Maintain business, accounting, tax, and legal records;
Operate integrations and automations;
Resolve disputes;
Enforce agreements;
Comply with legal obligations.

Accounting, invoice, payment, and tax-related records may be retained for longer periods where required or appropriate for legal, tax, audit, or accounting purposes.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information.

11. Access Controls and Authorization

Access to business systems, accounting data, and integration tools is limited to authorized personnel, contractors, or service providers with a business need to access that information.

Users should protect login credentials, OAuth permissions, API keys, passwords, and other access credentials. If you believe credentials have been compromised, contact us immediately at admin@scorpioncleaning.com.

12. Disconnecting Integrations

Where applicable, authorized users may disconnect third-party integrations, including QuickBooks Online, through the relevant third-party platform, app authorization settings, or by contacting us at admin@scorpioncleaning.com.

After disconnection, we may retain previously collected records as needed for legal, accounting, auditing, backup, dispute resolution, or legitimate business purposes.

13. Your Choices

Depending on your relationship with us and applicable law, you may request that we:

Provide information about personal information we maintain about you;
Correct inaccurate information;
Delete certain information;
Restrict or object to certain uses of information;
Disconnect an integration, where applicable;
Stop sending certain non-essential communications.

To make a request, contact us at admin@scorpioncleaning.com.

We may need to verify your identity before fulfilling a request. Some requests may be limited by legal, accounting, tax, security, fraud-prevention, operational, or contractual requirements.

14. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have certain rights, which may include:

The right to know what personal information we collect, use, disclose, sell, or share;
The right to request deletion of certain personal information;
The right to request correction of inaccurate personal information;
The right to opt out of the sale or sharing of personal information;
The right to limit certain uses of sensitive personal information, where applicable;
The right not to be discriminated against for exercising privacy rights.

We do not sell personal information for money and do not knowingly share personal information for cross-context behavioral advertising.

California privacy requests may be submitted by contacting us at:

Email: admin@scorpioncleaning.com
Phone: 877.772.6774

15. Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

16. Third-Party Services

Our services may rely on or link to third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties. You should review their privacy policies before using them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date. Continued use of our services after an update means the updated Privacy Policy applies.

18. Questions

For questions about this Privacy Policy, contact:

Scorpion Cleaning
5324 Noyack Way, Sacramento, CA 95835
Phone: 877.772.6774
Email: admin@scorpioncleaning.com